Privacy Policy
Last Updated: may, 2025
Introduction
Welcome to Scan to PDF Converter ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
Important: By using Scan to PDF Converter, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our application.
Information We Collect
1. Personal Information
When you register for an account or use our services, we may collect:
- Your name and email address
- Account credentials
- Payment information for premium services (processed securely by our payment partners)
- Contact information you provide when requesting support
2. Document Information
When you scan documents using our app:
- We process images of your documents to create PDF files
- For OCR functionality, we analyze text content in your documents
- Metadata such as file names, creation dates, and sizes
Note: Document processing occurs locally on your device unless you explicitly choose to use cloud features.
3. Usage Data
We automatically collect:
- Device information (model, OS version)
- App usage statistics and crash reports
- IP address and general location data
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our service
- To improve and personalize your experience
- To develop new features and functionality
- To process payments for premium services
- To communicate with you about updates, security alerts, and support messages
- To monitor usage patterns and analyze trends
- To detect, prevent, and address technical issues
- To comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your data:
- All document processing occurs locally on your device by default
- Cloud-stored documents are encrypted using AES-256 encryption
- Secure HTTPS connections for all data transmissions
- Regular security audits and vulnerability testing
- Limited employee access to user data
Your Responsibility: While we implement strong security measures, no method of transmission over the Internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and device security.
Data Sharing and Disclosure
We do not sell your personal information or document contents. We may share data in these limited circumstances:
- Service Providers: With vendors who assist in providing our services (payment processors, cloud storage providers, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize sharing
Third-Party Services
When you use integration with third-party services (Google Drive, Dropbox, etc.), their own privacy policies govern your data.
Your Data Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of your personal data
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Withdraw consent (where processing is based on consent)
- Data portability
To exercise these rights, please contact us using the information below.
Data Retention
We retain your information only as long as necessary:
- Account information: Until you delete your account
- Document data: Until you delete it from our servers (if using cloud features)
- Usage data: Typically 12 months from collection
- Financial records: As required by law (typically 7 years)
Children's Privacy
Our service is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we discover such data, we will delete it immediately.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your country, where data protection laws may differ. We implement appropriate safeguards for such transfers.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email. Your continued use after such changes constitutes acceptance of the new policy.